Fast, clear shipping policy for every order.
We keep shipping simple. Every order is processed as quickly as possible, sent with tracking, and delivered according to the destination and carrier option selected at checkout.
Applied per item across all order destinations.
In-stock products are typically processed within 2 business days before shipment.
Tracked Delivery
Every order includes tracking once the carrier scans the parcel into its system.
Express Available
Express delivery is available for selected destinations such as the United States and Europe.
Delivery Estimates
Shipping times vary by destination and carrier. Transit times are estimates and may change.
Need Help?
If your order is delayed or you entered the wrong shipping details, contact our support team.
Simple rate. No complicated chart.
The shipping rate below applies to all order destinations.
Shipping charges are calculated per item. Final delivery timing depends on the carrier and destination country.
What happens before your order ships.
All in-stock products are usually processed within 2 business days. This is the time your order spends in our queue before it is handed to the carrier.
Order confirmation
Once your order is placed, it enters our processing queue.
Processing
In-stock items are typically prepared within 2 business days.
Customization note
If an order includes personalization or requested modifications, extra time may be needed depending on the complexity.
Delivery windows by region.
Delivery estimates depend on destination and carrier. These timeframes are estimates, not guarantees, and delays once a parcel is in transit are outside our control.
| Destination | Carrier | Standard Shipping | Express Shipping |
|---|---|---|---|
| US | USPS / UPS / DHL | 12 – 15 business days | 2 – 6 business days |
| EU | Hermes / DHL / PostNL / Bpost / La Poste / Colis Privé / Correos | 15 – 20 business days | 10 – 15 business days |
| CA | Canada Post | 15 – 20 business days | — |
| AU | UBI / Australia Post | 15 – 20 business days | — |
| OTHERS | Yun / UPS / DHL International | 10 – 20 business days | — |
Delayed parcels
If there is a shipping issue or a transit delay, we will contact you by email as quickly as possible.
Long-delay refund requests
If a parcel has still not arrived after 60 days of delivery time, customers may submit a full refund request according to our refund policy.
Track your parcel at any time.
Once your order is shipped, you will receive a confirmation email containing your tracking details. Please allow 5–7 days for the carrier to scan the parcel into its system.
If tracking information is not visible yet, it usually means the carrier has not completed the first scan. Tracking updates will appear once the package is entered into the system.
Boogor Order Tracking
Use our official tracking page to check your order status.
Please review your shipping details carefully.
Wrong or missing address details
If we detect incomplete or incorrect information, we may need to contact you for corrections, which can delay shipment.
Returned orders
If an order is returned because the shipping address was entered incorrectly, a re-shipping fee may apply to send it again.
Carrier redirect requests
If you ask the final-mile carrier to redirect or forward the parcel after it leaves our warehouse, we are not responsible for loss, theft, or damage caused during that change.
Check your email
Please provide a valid email address and monitor it regularly so we can contact you about delivery updates if needed.
